Privacy Policy
Effective Date: July 12, 2026
This Privacy Notice explains how HeyWhatsTheDeal, Inc., its affiliates, and subsidiaries use your information across all websites, mobile applications, and online services owned or controlled by the company.
1. Types of Information We Collect
The company collects several categories of personal information:
- Identifiers: name, addresses, email, phone numbers, social media usernames
- Demographics: age, birthdate, gender
- Commercial information: purchasing history, interests, referral information
- Location information: city, state, zip code, GPS data when permitted
- Financial information: payment card details needed for transactions
- Internet activity: browsing behavior, cookies, pixel tags, web beacons
- Engagement and interaction data: deal impressions (a record that you viewed a particular deal), deal shares, share-link views, deal requests, redemptions, follows, favorites, suggestion submissions, and the timestamps and identifiers associated with those events. This data is used to improve discovery and surface relevant deals; it is associated with your member identifier and stored in our application database. It is not sold to third parties.
- Feedback and program participation: survey responses, feedback, testimonials, reviews, and information related to your participation in optional programs (such as the Founders Circle). Testimonials and reviews you submit may be published — for example, in our marketing materials — and may include your business name or logo, as described in our Terms of Service.
- Inferences: assessments of product or service preferences
2. How HeyWhatsTheDeal Collects Information
Information is gathered from:
- Direct submission: registration, purchases, emails, forum posts
- Device data: hardware model, IP address, operating system, browser type, access times
- Location services: general location via IP address or precise GPS when authorized
- Third parties: vendors, analytics providers, advertisers, social media networks
The company uses cookies and web beacons to track interactions. Location data may be shared with affiliates and advertisers for customized services.
3. How HeyWhatsTheDeal Uses Information
The company uses collected data to:
- Operate and improve the Service
- Provide personalized advertisements and offers
- Process orders and payments
- Facilitate partner bookings
- Conduct research and analytics
- Send communications and reminders
- Administer rewards and promotions
- Operate optional programs (such as the Founders Circle) and, where you provide them, display or publish testimonials and reviews
- Prevent fraud and ensure legal compliance
- Deliver location-based offers using precise geolocation
4. When and Why HeyWhatsTheDeal Discloses Information
Information may be shared:
- To comply with legal obligations and government requests
- With vendors performing services under confidentiality agreements
- During business transitions like mergers or acquisitions
- To combat fraud or protect rights
- With affiliates and subsidiaries
- When aggregated or de-identified
- With user consent
Categories of third parties receiving information: HeyWhatsTheDeal entities, merchants, co-marketers, distributors, advertising networks, payment providers, data analytics providers, social networks, government entities, and service providers.
Information disclosed for business purposes includes: Identifiers, demographics, commercial information, location data, financial information, internet activity, and preference inferences.
Merchant access to your information. Although merchants are listed above as a category of recipient, merchants do not receive access to your contact information. When you request or redeem a deal, the merchant sees only the limited details needed to verify redemption at the counter — your first name, last initial, and the last four digits of your phone number — displayed temporarily, not stored in the redemption record, and no longer accessible to the merchant once redemption is complete. Any merchant communications (such as deal-related notifications) are routed through HeyWhatsTheDeal using anonymized member identifiers; merchants never receive your contact information for their own external use. This limitation is set out in Section 10 of our Terms of Service.
5. Security of Personal Information
HeyWhatsTheDeal implements administrative, technical, and physical controls to safeguard personal information. The company uses industry-standard encryption for financial data but acknowledges "no method of transmission over the Internet...is 100% secure."
Contact: privacy@heywhats.com for security questions.
6. Your Rights Regarding Personal Information
Consumers have rights to:
- Know what personal information is collected and how it's used
- Update personal information
- Request portable copies of data
- Request deletion of personal information
- Opt-out of disclosures for valuable consideration via "Do Not Sell My Personal Information"
- Avoid discrimination for exercising these rights
Requests should be sent to privacy@heywhats.com. The company may verify identity before responding.
7. Your Choices
Users can control information sharing through:
- Commercial emails: Unsubscribe via email instructions or account settings
- Cookies: Adjust browser settings or use opt-out tools from the National Advertising Initiative or Digital Advertising Alliance
- Device data: Modify mobile device privacy settings
- Geolocation: Control precise location sharing through device settings
- Business partner emails: Follow opt-out instructions in their messages
The company does not currently respond to "Do Not Track" signals.
8. Cookies, Analytics, and Your Consent Choices
When you visit our website, we use cookies and similar technologies (such as pixels and browser local storage). We group them into three categories:
- Strictly necessary: required for the site to function, including remembering your cookie choice. These are always active and cannot be switched off.
- Analytics: help us understand how visitors use the site so we can improve it. We use Google Analytics 4 for this purpose.
- Marketing: used to measure and improve advertising. We do not set marketing or advertising cookies unless you turn this category on. If we introduce advertising tools in the future, they will remain governed by this consent choice.
Your consent controls non-essential cookies. On our website, we do not load analytics or marketing cookies until you make a choice. When you first visit, a consent banner lets you Accept all, Reject all, or Customize which categories you allow. Until you choose, only strictly necessary cookies are used, and analytics and advertising storage remain disabled (implemented using Google Consent Mode).
Changing your choice. You can change your cookie preferences at any time using the "Cookie Settings" link in the website footer. Your preference is saved on your device, and we will ask you again periodically. You can also control or delete cookies through your browser settings, or use the industry opt-out tools offered by the National Advertising Initiative or the Digital Advertising Alliance.
These website consent controls apply to this website. Our mobile apps rely on your device's privacy and analytics settings instead.
10. Privacy Practices of Third Parties
This policy covers only HeyWhatsTheDeal's information practices. Linked websites, co-branded sites, and business partners maintain separate privacy notices. Users should review third-party privacy policies before sharing information.
11. Business Transfers and Corporate Changes
HeyWhatsTheDeal reserves the right to disclose, transfer, or license all information related to the Service, including personal data, to subsequent owners or in connection with mergers, consolidations, restructuring, or asset sales.
12. Notice to Residents of Countries Outside the United States
The Service is intended for users in the United States, Canada, and Mexico. Users outside these regions should refer to HeyWhatsTheDeal's International Privacy Notice. By using the Service, users consent to data collection and transfer in accordance with this notice.
13. Children's Privacy
The Service is not directed at children under 16. Users must be at least 18 years old to create accounts and purchase goods or services.
14. Contact Us
Mailing Address:
HeyWhatsTheDeal, Inc.Attention: Privacy Office
9175 Guilford Rd.
Ste 300 #1101
Columbia, MD 21046
United States
Email: privacy@heywhats.com
15. California Privacy Rights (CCPA/CPRA) and Other Jurisdictions
This section supplements the rest of this Privacy Policy and applies solely to California residents under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA). If you are a California resident, you have the following rights:
Right to Know. You have the right to request that we disclose what personal information we have collected about you, the categories of sources, the business or commercial purposes for collecting it, the categories of third parties with whom we share it, and the specific pieces of personal information we have collected. For categories of personal information collected, sources, purposes, and recipients, see Sections 1–4 of this Policy.
Right to Delete. You have the right to request that we delete personal information we have collected from you, subject to certain exceptions (for example, to complete a transaction, detect fraud, or comply with a legal obligation). Account deletion is available in-app via My Account → Delete Account, or by emailing privacy@heywhats.com.
Right to Correct. You have the right to request that we correct inaccurate personal information we maintain about you.
Right to Opt-Out of Sale or Sharing. HeyWhatsTheDeal does not sell personal information for monetary consideration. We do not share personal information for cross-context behavioral advertising. If our practices change, we will update this Policy and provide a clear "Do Not Sell or Share My Personal Information" link.
Right to Limit Use of Sensitive Personal Information. To the extent we collect sensitive personal information (e.g., precise geolocation when authorized for deal discovery), we use it only for the purpose of providing the requested service and disclosed product features, and not for any purpose that would trigger the CPRA's "right to limit." Disable location services at any time through your device settings.
Right to Non-Discrimination. We will not deny goods or services, charge different prices, or provide a different level or quality of service because you exercised any of these rights.
Authorized Agents. You may designate an authorized agent to make a request on your behalf. We will require written permission from you and verification of the agent's identity before processing the request.
How to Submit a Request. Submit verifiable consumer requests by emailing privacy@heywhats.com with "California Privacy Request" in the subject line. We will respond within the statutorily required timeframes (generally 45 days, with the possibility of one 45-day extension if reasonably necessary). We may need to verify your identity before responding, which may include asking for information sufficient to match against records we already maintain.
Retention. We retain personal information for as long as needed to fulfill the purposes described in this Policy and to comply with applicable law (e.g., tax, accounting, and transactional records). Engagement and interaction data tied to a deleted account is anonymized or removed in accordance with our deletion procedures.
California "Shine the Light." California residents may request, once per calendar year, information about personal information shared with third parties for those third parties' direct marketing purposes during the preceding calendar year. Include "Shine the Light Request" in correspondence to privacy@heywhats.com. We will respond within 30 days.
California Minors. Users under 18 may request removal of publicly posted content by emailing privacy@heywhats.com with a detailed description of the content. Removal is not guaranteed in all cases.
Canada. Residents may request access to collected personal information and information about vendor transfers. Contact privacy@heywhats.com.
9. Social Community Areas
Public posting areas (discussion boards, blogs, reviews) display information openly to anyone with internet access. The company recommends not posting personal information in these spaces.